UI/UX
Interfaces planned around the task.
A good-looking screen still fails if people cannot tell what to do next. We map the flow, then design the screens, states, and components your team or our developers will build.

WHAT'S INCLUDED
The ui/ux engagement.
Flows, screens, and interface states designed before they are built.
Task flows
The steps from the first screen to the completed job, written down before visual design.
Wireframes
Layout and priority agreed in a simple form, so structure is settled early.
Interface design
Screens styled to the brand, including the states people actually meet.
Empty, error, and loading states
What the screen shows when there is no data, a mistake, or a wait.
Components
Buttons, fields, and cards defined once so later screens stay consistent.
Developer notes
Spacing, behaviour, and edge cases written so the build matches the design.
BENEFITS
Why it is worth doing properly.
A path you can follow
The steps are agreed before pixels are debated.
Screens for real states
Success, empty, and error views are part of the design.
A set, not one-off pages
Components keep later screens in the same system.
Easier to build
Notes tell development what each control should do.
PROBLEMS WE SOLVE
The things people tell us.
These are the situations clients describe when they come to us for this work.
People start a form or a booking and do not finish it.
Every new screen is designed from scratch, so the product feels uneven.
Development starts from a homepage picture, then the real tasks are invented in code.
Errors, empty lists, and loading are left as an afterthought.
DELIVERABLES
Typical deliverables.
These are possible deliverables, not a bundled promise. Your proposal names the files, functionality, review rounds and handover included.
- A flow for each task in scope
- Wireframes for the main screens
- Designed screens, including key states
- A small component set for repeating parts
- Notes for spacing and behaviour
- Files your team can open and comment on
PROCESS
How the work runs.
Watch the task
We agree who uses the product and what they are trying to finish.
Map the flow
Steps and dead ends are drawn before visual design.
Design the screens
The chosen flow is designed, including empty and error states.
Hand to build
Files and notes go to development, whether that is your team or ours.
Who is this for?
UI/UX can fit when users struggle with a task or a product needs a coherent set of screens before development.
When a smaller scope may be enough
A small content or styling fix may not need a full redesign. Diagnose the failed task before commissioning every screen again.
What affects the cost?
The number of user flows, screen states, responsive variants and prototype interactions drives the effort. Research and usability testing need participant access and their own scope. A design handoff does not automatically include development.
Discuss your product flowWhat to bring to the brief
Bring the current product, priority tasks, known issues and access to user feedback where you have it.
Related guidance
See the work behind the answer
Dunn Bay connects clinic information with booking calls to action. The case study distinguishes that work from an unverified custom appointment flow. Clinic service discovery.
WHY ZYFISTA
How we work on ui/ux.
The same principles run through every engagement, whatever the service.
Development built for scale
Typed, documented code and content models that hold up when the site doubles in size.
SEO considered from day one
Structure, markup, and internal linking are designed in, planned early so content and engineering support each other.
Clear project communication
A staging URL you can check any time, weekly written updates, and early warning when something slips.
Long-term growth mindset
We would rather build something you can extend for years than something that needs replacing in eighteen months.
RELATED WORK
UI/UX in practice.
Real portfolio work and clearly labelled studies that show how this capability is applied.
FAQS
Questions about ui/ux.
Is this the same as web design?
Web design shapes the marketing site and the decision a visitor should make. UI/UX plans the product flow: the screens and states inside a site or app.
Do you also build what you design?
We can. UI/UX can stop at the files and notes, or continue into web or app development under a separate scope.
Which tool do you design in?
Figma. You get access to the working file for the screens in scope.
Can you work from an existing product?
Yes. We start from the current screens and the tasks that are failing, then design the parts the brief includes.
Does a clickable prototype mean the product is built?
No. A prototype lets people review the intended screens and interactions, but it does not prove that data storage, permissions, payments or integrations work. Agree the flows and states the prototype covers and the separate development scope. EliteCart is useful evidence of storefront interface work; production checkout operations need their own implementation and tests.
Should usability testing happen before a redesign?
Testing the current experience can help identify which tasks fail and which parts should be kept. The scope depends on access to users, budget and the decisions you need to make. Define representative tasks and record where participants get stuck. A visual review can flag likely problems, but it should not be described as a completed user study.
What should a mobile booking interface prioritise?
A mobile booking interface should make the next decision clear, preserve entered information and explain errors near the affected field. Touch targets, keyboard access and readable labels matter alongside screen width. Dunn Bay shows service information and visible booking calls to action; the available project material does not establish a custom practitioner, date and time selection flow.
Ready to start on ui/ux?
Tell us what you are working with and what it has to achieve. You will get a specific proposal, not a generic package.
